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How VoIP and IoT can work together to transform healthcare

Healthcare is adopting disruptive technology and multidisciplinary research to boost efficiency and creativity. The healthcare 4.0 era, which is transitioning to e-health models, is bringing cloud technologies to improve access, accuracy, service quality, and cost savings. The Internet of Medical Things (IoMT) is changing healthcare by combining medical equipment and software apps, with smart hospitals estimated to deploy 7.4 million IoMT devices by 2026. Voice over IP and IoT are revolutionizing healthcare communications.

Advances in IoT and IoMT technologies for healthcare

Healthcare IoT refers to medical institutions’ usage of devices and platforms to improve patient care and management. It goes beyond hospitals to improve the monitoring of patients, quality of care, online support, and data collecting. Companies are always developing new apps to enhance service quality. Listed below are a few typical IoT applications:

1. Portable health and wellness devices

Wearable IoT devices allow healthcare providers to provide predictive and proactive medical treatment by collecting real-time data on health indicators like temperature, oxygen levels, and blood glucose levels, in addition to allowing patients to monitor their own health for proactive wellness management.

2. Tracking and management of inventory and assets

IoT technology may assist healthcare organizations in tracking and managing medical equipment, supplies, and inventories more efficiently, reducing losses, optimizing resource allocation, and maintaining vital equipment availability, eventually enhancing patient care quality.

3. Management of medicines

Various IoT-based medication management devices on the market can assist patients with managing their drug regimens and adherence. Among those who benefit greatly from these technologies are:

  • Patients beyond the age of 65, 
  • Patients suffering from chronic illness and cognitive impairment 
  • Patients recovering from surgery or hospitalization.

Furthermore, these devices deliver reminders and refilling notifications, track dosages, and even send warnings to carers or healthcare experts in the event of missing doses or possible problems.

How is VoIP employed in the healthcare industry?

VoIP, or cloud telephony, offers cost-effective, time-saving communication via the Internet, which is particularly crucial in medical facilities for safe, efficient communication between healthcare workers and patients. The uses in the health industry are listed below:

1. Teleconsultation

VoIP in healthcare enables providers to remotely interact with patients, delivering medical advice and discussing treatment strategies. Patients in rural areas can use their cell phones or laptops to consult with professionals in various cities. Cloud-based phone systems connect seamlessly to current communication networks, increasing the ease and availability of healthcare services.

2. Call management and routing

Medical institutions may alter their call-handling process by using advanced call routing and management tools. Calls can be routed to suitable departments or healthcare specialists based on predefined criteria, resulting in shorter wait times. These capabilities and services are available from a healthcare communication provider.

3. Response mechanisms in the wake of an emergency

VoIP enables hospitals and clinics to have quick emergency response systems. Healthcare personnel may quickly convey crises, request assistance, and supervise response measures with the push of a button or a voice command.

Merging IoT and VoIP to enhance communication

IoT and VoIP are transforming several sectors, including healthcare, by allowing medical equipment, software, platforms, and communication to coexist. This provides new opportunities for systems and procedures. An enhanced medical alert device driven by IoT and coupled with VoIP technology, for example, might identify crises such as falls or health deterioration, prompting VoIP-based communication devices to establish a relationship with patients and medical professionals or emergency responders. Real-time communication may save lives and provide timely aid, demonstrating how VoIP and IoT can collaborate in healthcare.


Once done correctly, we should expect positive effects such as improved patient care, efficient use of resources, and seamless communication. The opportunities for breakthroughs in the healthcare business are limitless as VoIP telephony continues to use the power of IoT.